The following conditions do not preclude you from your statutory rights as a consumer residing in Australia.
Ecovortek Pty Ltd ABN 62 007 894 304 warrants the purchaser against defects in workmanship and materials, for a period of 5 years from the date of purchase of an Ecovortek Companion Unit.
This Ecovortek product must be installed according to the Manufacturers Installation instructions.
This Ecovortek product must be operated according to the Manufacturers Operation instructions.
The purchase receipt for this product is to be retained as proof of purchase and must be presented if making a claim under the terms of the Ecovortek guarantee.
Ecovortek reserves the right to replace or repair the product within the warranty period. Warranty does not apply to any defect, deterioration, loss or damage occasioned by, or as a result of the misuse or abuse, accidental damage, negligent handling or if the product has not been used in accordance with the instructions. This warranty is void if there is evidence of the product being tampered with by unauthorised persons.
In the event of Ecovortek Pty Ltd choosing to replace the product, the guarantee will expire at the original date, ie 5 years from the original purchase date.
In Australia this Ecovortek Pty Ltd Replacement Guarantee is additional to the conditions and guarantees which are mandatory as implied by the Trade Practices Act 1974 and State and Territory legislation.
If any part is found to be defective in workmanship or material it will be replaced at no cost provided the product is posted to:
Ecovortek Pty Ltd
PO Box 1132, STIRLING SA, 5152, Australia
Ensuring the following:
1.Freight is prepaid
2.The product is packed adequately to protect it from further damage in transit.
3.Include your name, address and reason for return, together with proof of purchase.